It is with huge sadness
that I share a message from Ami with you... She lost her beautiful little
bichon, Ettie, who has visited the shop before. Have a read of her message
below, and I know she is in good company here of true dog lovers who can feel her heartbreak
"Not sure whether your aware but we lost our
little girl, Ettie the other week. She was nearly 4 years old.
She collapsed on the Sunday night and was gone by
Wednesday afternoon. Unfortunately we still don't know exactly what happened.

My message to you today is to stress the importance
of pet insurance. No one feels more stupid than me for not having it but it's
always been on my 'list of things to do' but never got around to actually doing
it. Ettie had never issues before, she was a healthy, expensive pedigree so I
never realised the importance of having her insured from day one. I loved her
with all my heart so why I never protected her with something I'll never know.
Ettie's treatment, care and surgery cost us £6,500
in total which we've had to empty out savings, bank accounts and credit cards.
We were lucky enough we were in the situation that we could give her every
opportunity to survive as we never wanted to give up on her but if we hadn't,
then we would have had to give up in the first instance and never know if the
treatment would have saved her".
Please stress the importance of pet insurance to
everyone you know. Since Ettie has passed I have come across several people
that have also 'never got around to getting insurance' which makes me realise
it's a common thing and sometimes people just need a little reminder of how
important it can be and if it's Etties story that helps that then at least we
would of helped from our awful experience"